Enpoint Solutions Architect (Virtual)

Lee Enterprises Inc   Davenport, IA   Full-time     Information Services / Technology (IT)
Posted on June 25, 2024
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Job Summary:

The Endpoint Solutions Architect is responsible for transforming the current state of endpoint device management and user toolset from outdated early 2000s technology to modern solutions. This role involves managing and controlling Windows devices as well as Apple Macs in a secure manner, ensuring seamless user experience across apps with respect to identity and access management, cybersecurity, single sign-on, and multifactor authentication. The role is strategic, involving architectural direction, proof of concepts, and R&D on emerging technologies to optimize end-user productivity and experience. Additionally, the role includes optimizing helpdesk and support processes, training, and leveraging AI-based tools for user support.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Essential Job Duties/Responsibilities:
  • Collaborate on the development of a transformation roadmap for end user computing at Lee Enterprises
  • Execute on that roadmap to transform endpoint device management and user toolset from outdated technology to modern solutions.
  • Manage and control Windows devices and Apple Macs securely.
  • Ensure seamless user experience across applications with identity and access management, cybersecurity, single sign-on, and multifactor authentication.
  • Conduct proof of concepts and research and development on emerging technologies.
  • Optimize end-user productivity and experience.
  • Optimize helpdesk and support processes.
  • Train and leverage AI-based tools for user support.
  • Design a solution that is secure and compliant
  • Define end user computing standards
  • Other duties as assigned.
Required Skills/Abilities:
  • 10+ years of experience in endpoint and Microsoft technologies.
  • Experience in end-user management and white-glove service capacity, servicing executives and their endpoint computing needs.
  • Proficiency in Microsoft technologies.
  • Effective communication skills.
  • Ability to work with leaders at various levels of the organization.
  • Sense of urgency, accountability, and effective communication.
Education and Experience:
  • No college degree is required; however, a bachelor's degree in information systems, Engineering, Computer Science, or Mathematics is preferable.
  • Relevant on-the-job experience and certifications.
  • Microsoft certifications are essential.
  • Experience with Mac and Windows environments
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Microsoft Certified: Modern Desktop Administrator Associate
  • Microsoft Certified: Enterprise Administrator Expert
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft 365 Certified: Fundamentals
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Microsoft Certified: Exchange Server Expert
  • Microsoft Certified: Identity and Access Administrator Associate
  • Microsoft Certified: Active Directory Administrator Expert
Travel Required:
  • Travel required approximately one week per month to spend time on-site and with resources in the field.
Work Environment:
  • Work from home except for travel to corporate or field offices
Why Join Us?

Lee Enterprises offers competitive wages in a dynamic, interesting work environment with career growth opportunities. We offer an extensive benefit program that can be personalized to your needs. Our benefit program includes medical, dental, vision, short and long-term disability, company provided life insurance and supplemental life insurance. In addition, we offer a 401K retirement plan with company match. We also offer generous paid time off to allow the flexibility to balance personal life and work. This includes paid parental leave for new parents.

Lee Enterprises is a major subscription and advertising platform and a leading provider of local news and information, with daily newspapers, rapidly growing digital products and nearly 350 weekly and specialty publications serving 73 markets in 26 states.

Lee Enterprises is proud to be an equal opportunity employer. We are committed to attracting and retaining a workforce whose diversity reflects the communities we serve. Lee embraces change, and we recognize that we must create and maintain a culture of fervent inclusion. For more information about Lee, check us out at www.lee.net.

We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications above, we encourage you to apply.